YES Telecom
The Caller ID Experts

Restaurant Delivery Software
Customer Service Gauge
Customer Satisfaction Gauge





Customer Service Ranking
  • Number of Times Phone Rings per Order
  • Hold Time per Order
  • Length of Time to Process Each Order
  • Time to Prepare Each Order
  • Time From Order Completion to Out the Door
  • Length of Time to Deliver
  • Compare Service Rank with Customer Satisfaction Rank

Customer Satisfaction Ranking
  • Customer Satisfaction Survey Results
  • Total Size of Orders per Customer
  • Order Frequency per Customer
  • How Long Has Been Customer
  • Excessive Time Since Last Order
  • Compare Customer Service Rank with Satisfaction Rank

Sales Reporting
  • Total Sales From Date to Date
  • Total Sales by Day of Week and Time of Day
  • Quantity of Menu Items Sold Date to Date
  • Quantity of Menu Items Sold by Day of Week and Time of Day